Help Center

FAQ

Orders & Shipping

What happens if there is an missing item from my order?

What if one of the items I ordered is faulty?

Can I amend/cancel my order once it's placed?

What if there is a wrong size/item in my order?

Can I refund my order if the price has changed after I have ordered it?

How long does Hong Kong standard delivery take?

What if my order hasn't been delivered?

Where can I find delivery information?

How can I track my order?

How do I exchange an item?

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